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Tech-Plus Blog

Tech-Plus has been serving the Livonia area since 1992 , providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

A Case in Support of Managed Services

A Case in Support of Managed Services

Thanks to what’s become known as the “as a service” business model, organizations of all sizes can take advantage of great services that once may not have been as accessible. Even better is that they are often provided at an even more affordable rate than ever before. We’ll walk you through the specifics of what you can expect to receive from a using an “as a service” model.

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Stress is a Killer - Especially to Your Business’ Operations

Stress is a Killer - Especially to Your Business’ Operations

There are situations that happen every day that can be extraordinarily stressful for people. Some people are better under duress, while some people fold like origami, but no matter what type of person you are, the workplace is one of the biggest stressors for human beings. Today, we’ll review some sources of stress and how people react to it.

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Tech Terminology: Processor

Tech Terminology: Processor

The word “computer” actually originated in the 1600s, when it was used to describe a person who carries out calculations and the requisite processes. Today, those processes are carried out mechanically. Let’s examine the piece of the computer that allows it to do so, the CPU.

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FinTech Has a Daily Impact on Our Lives

FinTech Has a Daily Impact on Our Lives

Money is what makes the world go around, or so they say. Everyone is in business to make money, but the degree to which the organization deals with it might vary. For example, some companies, like banks, are designed to make money by helping others manage theirs. Banks and marketplace lenders take advantage of what is called financial technology, or FinTech, to more effectively provide services to individuals or organizations that want to manage, borrow, pay, see, or use their money in more efficient ways.

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Going Through the Pros and Cons of Choosing VoIP

Going Through the Pros and Cons of Choosing VoIP

There are few applications that have come along that are as attractive as VoIP is to a small business owner or administrator. The promise of eliminating the recurring expense of a commercial phone bill, while using the bandwidth that’s already on the books seems like a complete no-brainer for a business, but there are some pitfalls that have to be sidestepped to get the most out of a VoIP solution. Today, we will look at all the pros and cons of implementing a dedicated VoIP solution, and whether the promise of the technology matches up to the reality of deploying it.

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Tip of the Week: Know Your Cables

Tip of the Week: Know Your Cables

As great as technology can be for a business, there is typically a lot more going on behind the scenes. Therefore, it becomes evident after just a few minutes of looking into it, that cabling is a much bigger deal than you’ve ever considered. Having an effective strategy in place to manage your cabling initiatives will go a long way toward ensuring your organization’s technology cabling is squared away.

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3 Predictions We’re Making About Network Security

3 Predictions We’re Making About Network Security

Innovation has always been a major part of building better solutions, but some of the most recent trends have been in regard to enhancing security. Adapting to the threat environment is one of the most important parts of running a business, so innovation has been geared toward giving users and organizations alike the security they need. That being said, a lot can change in a short period of time. Let’s take a look at some predictions for how security will change in the near future.

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Gmail Only Gets Better with These Extensions

Gmail Only Gets Better with These Extensions

Google is well-known in the technology industry for providing great tools not only for the average computer user, but professional organizations all around the world. One of the largest is Gmail, Google’s signature email solution. If you pair it with the right extensions, Gmail’s usefulness far exceeds what it can achieve on its own. Today’s blog will help you optimize your efficiency using Google Chrome extensions for Gmail.

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Tech Terminology: Business Intelligence

Tech Terminology: Business Intelligence

If you know more about your organization and its customers, you’ll be able to make better decisions about the future of your business. Thanks to an increased focus on business intelligence, even small and medium-sized businesses can take advantage of these analytical tools to improve operations and customer relations. What is business intelligence? How does it work, and why does your business need it?

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Could Your Business Benefit from Leveraging Solar Power?

Could Your Business Benefit from Leveraging Solar Power?

When you were a kid, you may have disregarded your parents telling you to turn off the lights when they aren’t in use. Perhaps you didn’t understand just how much money it saved in the long run, but now that you run your own business, every little bit counts--especially when it comes to lowering your monthly power bill. A new method of energy control could drastically improve your business’ bottom line.

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4 Websites People Use Constantly

4 Websites People Use Constantly

The Internet is its own little world. Actually, it’s a massive world that presents a seemingly endless array of options. According to a study done by MIT, the average American spends 24 hours a week online. That’s an average. Some people are locked into the Internet every waking minute of their day. Despite its sheer size (currently over 644 million websites), people typically spend their time online on a very small number of sites. Today, we take a look at four of the most visited websites in the west and what makes them so popular.

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Tip of the Week: Relocating a Lost Recycle Bin

Tip of the Week: Relocating a Lost Recycle Bin

It’s not unheard of for the Windows Recycling Bin to disappear following a major update or upgrade to Windows 10. In fact, this can happen for not just Windows 10, but updates to Windows 7 or 8.1 as well. How can you make sure that your Recycle Bin doesn’t mysteriously disappear, and how can you make it come back? Read on to find out.

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How to Be Sure Your Business Continuity Plan is Complete

How to Be Sure Your Business Continuity Plan is Complete

While it may not be fun to consider the worst-case scenario, it is important that you have a plan to ensure that your business will be able to survive when the chips are down. This plan to ensure that your business will continue is called (appropriately enough) a business continuity plan, and needs to address a few things that we will go over here.

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Dispose of Your Old Tech Without Putting Yourself at Risk

Dispose of Your Old Tech Without Putting Yourself at Risk

The one truth about technology is that it will always break--usually at the most inopportune time. When it does finally kick the bucket, how are you getting rid of it? It’s not as though you can just toss an old server or printer in the bin. Recycling your technology is the most responsible thing to do, but you have to be cognizant of the company you are trusting to dispose of your Compaq Presario from 1997, because they may not be doing what they are claiming to do; or worse yet, they may be trying to syphon data off your old hardware.

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Tip of the Week: Edit PDFs in Microsoft Word

Tip of the Week: Edit PDFs in Microsoft Word

It’s not really news that Microsoft Word is one of the best pieces of software for productivity, but it will still surprise you from time-to-time. Since it can cost an arm and a leg to purchase the professional version of Adobe Acrobat for a singular purpose, people had to find a way to edit the .pdf files they received. Not surprisingly, Microsoft Word is a great solution to this problem. Today, we will show you how to edit a PDF in the newest version of Microsoft Word.

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Today’s Smart Office: Work Smarter Not Harder

Today’s Smart Office: Work Smarter Not Harder

There has been a recent trend in the style of office management to give employees more influence over their environment, providing them with extra comforts to encourage productivity. However, persistent technology shortcomings have continued to undermine these efforts. In response, the concept of the smart office has developed.

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Why You Need to Be Familiar with Your SLAs

Why You Need to Be Familiar with Your SLAs

Normal. Usual. Typical. When your business is going well, it all feels “normal”. When you are faced with a major technology problem, however, it can trigger a series of catastrophic issues that interrupt, or in some cases destroy, the equilibrium reached when things are going as they should. This peace of mind is the main reason many businesses owners like you have chosen to sign a service level agreement (SLA) with an outsourced IT provider. Keeping everything “normal” can keep profit rolling in. Today we look behind the SLA to show you how it works to protect your business’ normal.

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Tech Terminology: USB-C

Tech Terminology: USB-C

We often take for granted that people know what we are talking about when we talk about popular connectors, but really how do these systems work? For this week’s tech term, we are going to take a look at something we all have used and probably are actively using: the Universal Serial Bus (USB). We will take a look at the origins of this technology, the development of it, and how it is being used today.

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Internet Explorer Features a Zero-Day Threat

Internet Explorer Features a Zero-Day Threat

Zero-day threats are all over the news when they are discovered, but what are they exactly? In short, zero-day threats are vulnerabilities found in software that are currently being exploited in the wild without the developers having found a fix for them. In other words, the developer has zero days to prepare for such an exploit. One of the latest vulnerabilities of this nature utilizes Internet Explorer, and thankfully, there is now a patch for it.

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How to Keep the Time Spent Dealing with Vendors Manageable

How to Keep the Time Spent Dealing with Vendors Manageable

Let’s face it--you waste countless hours on the phone dealing with vendors for all of your business needs. Whether it’s a new software solution or hardware component, you’ll have to go through someone to get it, whether it’s a big retailer like Amazon or your local Mom and Pop computer store but working with your vendors has several unforeseen costs that you might not even know exist.

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