734.905.7800

LiveZilla Live Help

Tech-Plus Blog

Tech-Plus has been serving the Livonia area since 1992 , providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Know Why Your Customers are Calling You Before You Answer the Phone

b2ap3_thumbnail_voip_features_400.jpgWhat’s the protocol for when your staff gets a phone call from a client or potential customer? If you don’t have a phone-answering procedure in place, then you’re winging it and you’ll end up scribbling notes and fumbling through a Rolodex to answer a customer's question. VoIP offers your business a better way to process company calls.

Recent comment in this post
Sebastian Cassell
This article is informative for the call center it tell them all the new techniques of getting call or knowing the problem of cust... Read More
Monday, 20 August 2018 05:36
Continue reading
1 Comment