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Tech-Plus Blog

Tech-Plus has been serving the Livonia area since 1992 , providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

A Case in Support of Managed Services

A Case in Support of Managed Services

Thanks to what’s become known as the “as a service” business model, organizations of all sizes can take advantage of great services that once may not have been as accessible. Even better is that they are often provided at an even more affordable rate than ever before. We’ll walk you through the specifics of what you can expect to receive from a using an “as a service” model.

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Why You Need to Be Familiar with Your SLAs

Why You Need to Be Familiar with Your SLAs

Normal. Usual. Typical. When your business is going well, it all feels “normal”. When you are faced with a major technology problem, however, it can trigger a series of catastrophic issues that interrupt, or in some cases destroy, the equilibrium reached when things are going as they should. This peace of mind is the main reason many businesses owners like you have chosen to sign a service level agreement (SLA) with an outsourced IT provider. Keeping everything “normal” can keep profit rolling in. Today we look behind the SLA to show you how it works to protect your business’ normal.

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How to Automate the Protection of Your Business

How to Automate the Protection of Your Business

Due to the constantly evolving nature of business technology, it can become difficult to protect every single portion of your network from becoming compromised in the event of a disaster scenario. This might make information technology in the business environment a liability, but the benefits that it provides are unquestionable. Therefore, you need to take measures to secure your network as needed.

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Tip of the Week: 8 Questions Every Business Should Ask of Their Potential IT Provider

Tip of the Week: 8 Questions Every Business Should Ask of Their Potential IT Provider

It’s not unheard of for organizations to experience immense technological trouble that brings future potential problems into question. Surprises like these can spell trouble for businesses that are unprepared, especially considering the major damage it could cause to your budget. This forces you to ask yourself if you know what your current plan for IT covers, and what you want your provider to do to eliminate unexpected billing surprises.

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What it Looks Like When Your Network is Managed Remotely

What it Looks Like When Your Network is Managed Remotely

Business owners have a lot to worry about. However, keeping workstations, server units, mobile devices, and various software solutions in good working order doesn’t have to be a concern--that is, if you outsource these responsibilities to the right IT professionals.

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Tip of the Week: Expert Advice for Finding an Expert IT Consultant

Tip of the Week: Expert Advice for Finding an Expert IT Consultant

Does your business understand the importance of having a long-term IT budget? Your organization needs to be privy to the latest technology trends, which can change drastically depending on the year’s developments. Does your budget take into account the current value (or lack thereof) of your organization’s technology assets? Do you think about where you want to be in the future? If this sounds like too much to handle, the consulting service of an IT professional will provide you with an accurate plan.

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Pressed for Time and Money? Managed IT Services are Designed With You in Mind!

Pressed for Time and Money? Managed IT Services are Designed With You in Mind!

Many of those who are responsible for a business could tell you that managing it isn’t an easy task--and when IT is involved, it can very quickly get a lot more complicated. Of course, those that say that are more than likely using an antiquated, break-fix approach. Those who utilize managed IT services, however, will likely have a much different opinion.

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These 3 Car Maintenance Principles Overlap Perfectly With IT Maintenance

These 3 Car Maintenance Principles Overlap Perfectly With IT Maintenance

Think of your business technology like a car. Sure, it’s a great way from getting from one location to another, but if it breaks down, you’re in big trouble financially. Even worse, you’re stuck without a vehicle for a certain amount of time. Can you imagine purchasing new hardware and losing precious productivity due to downtime?

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Tip of the Week: 3 Ways to Prevent Technology From Busting Your Budget

Tip of the Week: 3 Ways to Prevent Technology From Busting Your Budget

When it comes to making progress on your organization’s future, your IT budget presents your business with a major roadblock. We bet that it would feel great to eliminate the stress associated with your IT budget. Here are three ways that you can plan for your business’s future and keep that IT budget slimmed down.

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The 3 Major Ways Managed IT Beats Break-Fix IT, Every Time

The 3 Major Ways Managed IT Beats Break-Fix IT, Every Time

Every business has crucial IT systems that are imperative to its continued functionality. Usually these systems are maintained by an internal IT department, but many small businesses don’t have this luxury. Therefore, they have traditionally relied on break-fix IT companies to handle their technology problems when they hinder operations.

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