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Tech-Plus Blog

Tech-Plus has been serving the Livonia area since 1992 , providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Spreading Botnet has Years-Old Flaw to Thank

Spreading Botnet has Years-Old Flaw to Thank

When asked how one can prevent threats from attacking a business’ infrastructure, one of the first answers that we’d give is to ensure that all patches have been applied. Doing so will help to stop an attack from infecting your systems, if a patch has been successfully developed. Unfortunately, the recent spread of the BCMUPnP_Hunter botnet is evidence that not enough people are appropriately patching their systems.

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Why a Chromebook Can Be a Great Investment

Why a Chromebook Can Be a Great Investment

Chromebooks have provided businesses with a different option for their computing needs, if it fits with their practices. Here, we’ll explore the different factors that make Chromebooks a good choice, and some of the more appealing features that they can provide.

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Tech Terminology: Processor

Tech Terminology: Processor

The word “computer” actually originated in the 1600s, when it was used to describe a person who carries out calculations and the requisite processes. Today, those processes are carried out mechanically. Let’s examine the piece of the computer that allows it to do so, the CPU.

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Holiday Shopping Just Got Easier--Check out These Gadgets!

Holiday Shopping Just Got Easier--Check out These Gadgets!

It can often be difficult to figure out what to get someone for a holiday gift. Fortunately, there is almost always a new gadget or gizmo that can make someone with particular interests happy. In this blog, we’ll go over a few cool gadgets that make excellent special-interest gifts.

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A Beginner’s Guide to Running Cables in Your Office

A Beginner’s Guide to Running Cables in Your Office

Arguably one of the most important parts of running a business is the physical infrastructure of your office environment. This involves ensuring that the cabling of all network assets is properly implemented. Unfortunately, this is easier said than done, as no two businesses will utilize the same setup. We’ll walk you through some of the variables that you’ll need to consider during the cabling process, and what you can do to make it easier to handle.

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Tip of the Week: How to Get Wi-Fi in Your Car and Track its Whereabouts

Tip of the Week: How to Get Wi-Fi in Your Car and Track its Whereabouts

The Internet of Things is quickly becoming a major part of today’s consumer-based industry. One of the best examples of this is the use of smart car technology. A great example of this comes from a company called Zubie, which sells a handy device meant to provide car owners with tracking analytics, access to diagnostic systems, and even the capability to connect to Wi-Fi.

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Intel’s Confusing Name Change Shows Why Researching Products is Important

Intel’s Confusing Name Change Shows Why Researching Products is Important

Renowned tech company Intel has announced their next line of laptop processors, but an unfortunate aside caused significant frustration amongst the IT market. Intel has broken from the tradition of releasing new processors each September which will be improved upon later. Instead, Intel has jumped the gun and released a new processor, rather than improve their Skylake processor from the previous year.


The processor has been named Kaby Lake, which is optimized for 4K video handling and editing and can improve battery life. However, it’s not these changes that have resulted in confusion; rather, it’s something as simple as a name change that has IT professionals up in arms. Prior to Intel’s most recent release, there were two lines of processors which were given the titles of Core i and Core M. The 'i' line of processors is the stronger of the two, while the M processors were reserved almost exclusively for tablets. The confusion came when the Core M processors were renamed to represent the 'i' series.

Keep in mind that there has been no change in the capabilities of the processors. The change is in name only. The difference can only be seen in the product numbers. What this means is that when someone is researching components for a workstation, they may accidentally purchase the wrong i7 processor (a significantly less powerful one). The only way they can really determine the change is by digging into the product’s specifications--which, if you’re not technically inclined, won’t mean anything.

This leads to our next point; while the average consumer may not notice a difference in performance, business owners want technology that meets the specific needs of their organization. Granted, this is assuming that a business owner has the time and resources available to research the available solutions. The problem here is that the average business owner probably doesn’t have this time available to them, and it takes much more than identifying the proper product number to make educated decisions about your IT infrastructure.

If your business doesn’t want to waste time sifting through product numbers and specifications, Tech-Plus is happy to help. Our skilled technicians can help your organization procure only the best technical assets that are designed to meet your business’s specifications. To learn more, reach out to us at 734.905.7800.

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Managing Your Computer Equipment Doesn’t Have to Be a Headache

Managing Your Computer Equipment Doesn’t Have to Be a Headache

Every business has hardware, like workstations, servers, and other devices, that are critical to its operational efficiency. However, managing your hardware can be tricky, especially if you’re a small or medium-sized business that has limited time and resources. If your business doesn’t have a process put in to place to handle hardware inventory and deployment, perhaps it’s time that you consider implementing one.

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Tip of the Week: Find Out the Ideal Amount of RAM Your Workstation Needs

Tip of the Week: Find Out the Ideal Amount of RAM Your Workstation Needs

If your computer is underperforming, then it may not have enough RAM to do what you’re asking it to do. When selecting a PC, how do you know if you have enough RAM?

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The 3 Major Ways Managed IT Beats Break-Fix IT, Every Time

The 3 Major Ways Managed IT Beats Break-Fix IT, Every Time

Every business has crucial IT systems that are imperative to its continued functionality. Usually these systems are maintained by an internal IT department, but many small businesses don’t have this luxury. Therefore, they have traditionally relied on break-fix IT companies to handle their technology problems when they hinder operations.

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Tales from the Haunted Server Room

b2ap3_thumbnail_shock_n_awe_it_400.jpgIt was a dark and stormy night, as it sometimes is on Halloween. It’s a time when kids and adults alike enjoy dressing up as scary monsters and partaking in some good old-fashioned trick-or-treating. You’re pulling a late night at the office, and you hear a sound emanating from your server room; an unsavory clicking sound that echoes through the recesses of your office. What do you do?

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What Happens to a Hard Drive When It’s Stored Away for Several Years?

b2ap3_thumbnail_cold_storage_for_server_400.jpgOne of the most common questions we are asked by our clients is, “What’s the best way to store my business’s data?” Questions like these are imperative to the survival of any business endeavor, as they force you to think in the grand scheme of things. So, what’s the best way to store your data long-term?

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The Problem with E-Waste is Worse Than We Thought

b2ap3_thumbnail_ewaste_is_a_problem_400.jpgSo you got yourself a shiny new laptop. That’s great, but what are you going to do with your old device? The right thing to do is to dispose of it with a company that handles e-waste properly. Otherwise, if you just chuck it in the trash, you’ll be contributing to an already serious environmental problem.

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Tip of the Week: How to Protect Yourself from IT Equipment Theft

b2ap3_thumbnail_it_equipment_theft_400.jpgHow often do you deal with your company-owned IT equipment? Some businesses keep detailed records of their equipment and use security measures and policies to prevent theft; but if your business doesn't protect its equipment, you could be digging a hole into your budget without realizing it.

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The Threat Level for BadUSB Malware has Increased

b2ap3_thumbnail_badusb_is_dangerous_400.jpgThis past August, we reported on a new vulnerability with USB firmware called BadUSB. This vulnerability was discovered by Karsten Nohl of SR Labs. The BadUSB vulnerability was presented at the Black Hat security conference as a theoretical risk, but now, the code has leaked and this risk has become a reality. Oops.

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Malware BadUSB Challenges Our Dependency on USB Technology

b2ap3_thumbnail_usb_malware_400.jpgYour office is likely full-to-bursting with devices utilizing USB technology. It's been a popular way to connect external devices to PCs since the 1.1 version was released in 1998. However, it may be the technology's popularity that will cause its downfall as hackers develop ways to use the device to their advantage.

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Is Old Technology Holding You Back?

b2ap3_thumbnail_is_that_a_typewriter_400.jpgYour computer might only be two years old, but in terms of tech-age, it is often much older than you realize. The rate at which new technology, malware, and viruses are being produced, it might as well be twenty years old. This is called Moore's law, which states that computers double in complexity every two years. Think of it like the lifespan of a dog or a cat - their lifespan is so short that one human year is equivalent to multiple years for them, meaning that they are much older in terms of their actual lifespan than they are in human years.

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