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Tech-Plus Blog

Tech-Plus has been serving the Livonia area since 1992 , providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

An MSP’s Services Protect More than Digital Assets

An MSP’s Services Protect More than Digital Assets

When you think about your data security, what kind of solutions pop into mind? If you’re like many, you probably start thinking about passwords, firewalls, and antivirus, right? While these are all good things to have, you also have to consider the possibility that someone could break into your office and bypass all of these defenses, simply by picking up your server and walking out.

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Securing Your Google Account: The Unofficial Guide

Securing Your Google Account: The Unofficial Guide

If you use a computer today, there’s a fair chance that you have a Google account. The practicality that if offers with its comprehensive service offerings simply can’t be ignored. However, it is also important that a user’s, whether they utilize it for business or personal use, security isn’t ignored either.

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How to Keep Your Android Device Secure

How to Keep Your Android Device Secure

Mobile devices - like smartphones, tablets, and the like - are expected to be used by 2.87 billion people by 2020. That’s a lot of devices, with a good portion of them contributing to business operations. Unfortunately, that’s also a lot of potential security issues if the right preparations aren’t taken in advance.

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Make Excel Data More Exciting

Make Excel Data More Exciting

Microsoft Excel is an extremely useful program for visually displaying data. Having said that, these spreadsheets aren’t exactly the most attention-catching things on their own. Fortunately, Excel has some options built-in that can allow you to display your figures in a more engaging, more expressive, and more meaningful way.

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How to Select a Phone Solution (and How to Properly Use It)

How to Select a Phone Solution (and How to Properly Use It)

Considering how long we’ve had access to the basic technology, telephones (and proper telephone etiquette while using them) haven’t changed all that much on the surface. What has changed is how the technology fundamentally works, and the options that are available for businesses. Here, we’ll go over some of the options today’s businesses have.

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How to Keep Your Kids Safe from Devices (and Vice Versa)

How to Keep Your Kids Safe from Devices (and Vice Versa)

It is no secret that kids these days have more access to technology than any generation before them. While this access can truly help to enrich their lives if leveraged properly, it can also have serious ramifications if it isn’t checked.

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4 Benefits of Remote Monitoring and Management

4 Benefits of Remote Monitoring and Management

As a managed service provider, one of our responsibilities is to ensure that your computing infrastructure is running without issue, and also without unduly interrupting your other employees. To accomplish this, we leverage remote monitoring and management tools that provide your operations with some notable benefits.

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By Reducing Human Error Companies Gain Efficiency

By Reducing Human Error Companies Gain Efficiency

Mistakes happen. This is part of doing business with other people, as well as relying on them to make sure tasks are accomplished in a timely manner. If you want to reduce the amount of user error that your organization suffers from, you unfortunately have to assume the worst--that any user will inevitably cause a problem if it’s not addressed properly beforehand. Thankfully, we have some measures you can consider so as not to create unnecessary issues for yourself.

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Hurricane Season is Half Over - Be Prepared for Next Year’s

Hurricane Season is Half Over - Be Prepared for Next Year’s

We have almost made it through this year’s hurricane season, but unfortunately, this doesn’t mean that businesses will suddenly be safe again. Many businesses that are impacted by these kinds of disasters are unprepared, and so when push comes to shove, some ultimately close their doors after trying (and failing) to bounce back. We’re going to tell you how to help avoid this outcome for your business the next time there’s a disaster.

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3 Predictions We’re Making About Network Security

3 Predictions We’re Making About Network Security

Innovation has always been a major part of building better solutions, but some of the most recent trends have been in regard to enhancing security. Adapting to the threat environment is one of the most important parts of running a business, so innovation has been geared toward giving users and organizations alike the security they need. That being said, a lot can change in a short period of time. Let’s take a look at some predictions for how security will change in the near future.

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How to Be Sure Your Business Continuity Plan is Complete

How to Be Sure Your Business Continuity Plan is Complete

While it may not be fun to consider the worst-case scenario, it is important that you have a plan to ensure that your business will be able to survive when the chips are down. This plan to ensure that your business will continue is called (appropriately enough) a business continuity plan, and needs to address a few things that we will go over here.

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Dispose of Your Old Tech Without Putting Yourself at Risk

Dispose of Your Old Tech Without Putting Yourself at Risk

The one truth about technology is that it will always break--usually at the most inopportune time. When it does finally kick the bucket, how are you getting rid of it? It’s not as though you can just toss an old server or printer in the bin. Recycling your technology is the most responsible thing to do, but you have to be cognizant of the company you are trusting to dispose of your Compaq Presario from 1997, because they may not be doing what they are claiming to do; or worse yet, they may be trying to syphon data off your old hardware.

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Email Security Basics

Email Security Basics

Email is a modern classic as far as business solutions are concerned, and you’d be hard-pressed to find an office that didn’t use it in some capacity or another. However, because email is so popular, it has become a favorite attack vector of malicious users. Fortunately, there are some basic practices that will help keep your email account secure and your communications private.


Follow Password Guidelines
As you might imagine, one of the most important, basic ways that you can lock down your email account is to ensure that your password is sufficiently strong. Too often, breach statistics (and similar data sets) reveal that passwords are still overwhelmingly insecure. Pet names, birthdays and anniversaries, and favorite sports teams are used as passwords far more than they should be, as are common keyboard patterns, like qwerty, asdf, and the like. Some minimal social engineering could very easily provide someone with access to an email account they have no business being in.

To counter this, avoid the temptation to resort to formulaic, easy-to-guess password systems - like, for instance, smushing your alma mater’s mascot together with the number of your childhood home. Again, these password conventions are the first things that a cybercriminal will try if they want to get into your email account. Instead, do your best to rely on an as-random-as-possible string of numbers and letters - creating a different one for each of your accounts. This will ensure that your passwords are as strong as possible with the added benefit of protecting the rest of your accounts if one of your passwords is discovered.

Of course, for the sake of pragmatism, is it totally realistic to remember a completely random string of alphanumeric characters for everything that requires a password? For many, it isn’t. That’s why many resort to using, rather than a password, a passphrase. A passphrase takes a sentence memorable to the individual and turns it into a mnemonic device. So, a fan of films by Rob Reiner could take a line from one of his works and create a password from it, like “uRdBS” or “HFSTC” from The Princess Bride, or “UCHTT” from A Few Good Men.

Avoid the Unknown
Once you’ve accessed your email, there are a few ways that you can avoid putting yourself at risk. One very important way is to avoid the links in email unless you have verified that they do, in fact, go to (and come from) where they appear to.

First, where will the included link direct you? Links can be tricky things, which makes them a favorite of cybercriminals to use in emails. If the link is attached to text, you should hover over it and peek at the status bar that pops up before clicking on it. While the text might say that it brings you to the sender’s official webpage, the link could very well actually direct you to a domain that uploads a virus into your system. If the status bar says that you will be directed to someplace that doesn’t look quite right, skip the link.

You also shouldn’t blindly open an email that hasn’t come from a known or verified source, and even that can now be dangerous. There is a tactic that can be used to great effect as a way to snare even the most cybersecurity-mindful targets called email spoofing. As its name suggests, email spoofing is the act of forging an email’s header so that it appears to have come from someone else, likely someone trusted enough that the email will be opened, read, and interacted with.

As a result, it is best to verify the email with the cited sender whenever possible, through a different means of communication. Whether that means a quick phone call or instant message before you open the email, it is better to be safe than it is to be sorry.

What are some other ways that you keep your email from becoming a security risk? Share them in the comments, and make sure you take a moment and subscribe to this blog!

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A Physical Backup Has a Place in Your Overall Strategy

A Physical Backup Has a Place in Your Overall Strategy

Physical data backup can be a key part of data backup and disaster recovery. Even if you utilize the cloud for your business continuity solution, there can be no discrediting the importance of having physical data backup. A simple physical data backup can be effective under the right circumstances.

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A Clean Office is a Successful Office

A Clean Office is a Successful Office

Spring is traditionally a time of rebirth and renewal, which has inspired the tradition of spring cleaning - starting fresh and organized after long months of darkness and cold. While the home is the traditional target of spring cleaning, people spend enough time at the office to make some cleaning worth it. In this blog, we’ll go over the benefits of a clean office, as well as how to achieve one.

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Troubleshooting a Patchy Internet Connection

Troubleshooting a Patchy Internet Connection

Most businesses utilize the Internet in some fashion, and a slow connection can be a major annoyance and inconvenience. Thankfully, there are several ways that you can improve or troubleshoot your connection in the event that it’s suffering. Here are some of the ways you can make sure your Internet connection remains as consistent as possible.

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Tip of the Week: 3 Ways to Get Windows 10 to Boot Faster

Tip of the Week: 3 Ways to Get Windows 10 to Boot Faster

Have you ever waited far too long for your Windows workstation to boot up? Chances are that you’ve seen first-hand how much time can be wasted during this process. If you want to save some time, you can review our three tips to help you speed up your Windows 10 computer’s boot time.

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Take These Steps to Make IT Security Top of Mind

Take These Steps to Make IT Security Top of Mind

Here’s the thing about IT security: it requires a little more than a decent firewall and a reasonably-strong password. We talk a lot about how to ensure that your business’ network stays a top priority, and the best way to do that is to implement what we call a Unified Threat Management (UTM) solution. An enterprise security system like a UTM can provide a considerable improvement for the way you protect your organization, but even something as simple as a little bit of user error could bypass these protocols.

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Have You Considered What You’re Really Losing When You Lose Your Phone?

Have You Considered What You’re Really Losing When You Lose Your Phone?

Losing a smartphone can be a problem for anyone. For the modern business, it can really cause issues. Mobile devices are notorious for housing a lot of personal information, which makes them extraordinarily dangerous to lose track of. How much is at stake with mobile devices going missing; and, what kind of information is stored on these devices that makes them so dangerous to misplace?

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Tip of the Week: Why You Should Reconsider Your Best Practices

Tip of the Week: Why You Should Reconsider Your Best Practices

The term “best practice” has been used by businesses for years to describe the optimal way of performing a particular task. However, before fully adopting them into business operations, it is important for these practices to be examined and deemed to be beneficial to an individual company’s circumstances. If they are not, a company risks much by adopting a misplaced best practice.

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