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Tech-Plus Blog

Tech-Plus has been serving the Livonia area since 1992 , providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Getting a Better Understanding of Human Resources

Getting a Better Understanding of Human Resources

The Human Resources department is now a critical part of any workplace’s success, but there are most likely misconceptions about this department’s mission. Where did the idea of Human Resources come from, and how can technology be leveraged to assist in their duties?

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Managed Security Services Work to Stomp Out Security Problems

Managed Security Services Work to Stomp Out Security Problems

In the course of doing business, many of today’s businesses have encountered some type of major security threat. As these threats get more and more sophisticated, you are beginning to see more businesses and other organizations enlisting the services of companies that are in business to keep their clients safe. We’ll take a look at some of the services that managed security service provides, and how it fits into a business’ IT strategy.

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Tech Terminology: Troubleshooting

Tech Terminology: Troubleshooting

People use computers for almost everything nowadays. However, when they don’t work as intended it can be endlessly frustrating. Whether you have hardware that isn’t properly connecting, or you have software that isn’t responding the way it normally does, many times before you call for assistance there are things you can do to try and fix the problem, or at the very least, understand what the issue is. This process is called troubleshooting. Today, we’ll take a look at what it means to properly troubleshoot computer issues, and when it is your responsibility to look to the professionals as to not cause more problems than when you started.

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Touchscreens Are Cool, but They Aren’t Always Necessary

Touchscreens Are Cool, but They Aren’t Always Necessary

Touchscreen technology has changed the way that a lot of people access popular devices, such as smartphones, tablets, and even laptops. Children that grow up in the modern world are so accustomed to using touchscreen technology that any monitor or screen that doesn’t have touchscreen features is seen as strange. Is the world moving in a direction where ordinary screens are antiquated? Perhaps--but perhaps not.

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Getting Your Staff to Understand How Important Security Is

Getting Your Staff to Understand How Important Security Is

Being a business owner in charge of new IT procedures can be a major pain, especially when it comes to your employees. How often do you experience pushback on any significant change to your IT infrastructure or policies? You’re not the only one--many organizations are in the same boat as you, and it can be a difficult situation to be in.

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Tip of the Week: 5 Foundational Pieces to Computing Securely

Tip of the Week: 5 Foundational Pieces to Computing Securely

Every so often, it can be good to get back to basics for a bit of review. That’s why we’re going over five ways that you can improve your security through basic best practices for this week’s tip!

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Cybersecurity Roundup for the First Half of 2018

Cybersecurity Roundup for the First Half of 2018

Each day tens of thousands of people from all over the world are hacked. Not just sent run-of-the-mill phishing emails, but legitimately hacked. This has made the cybersecurity industry grow at a rate only surpassed by the Internet of Things (which ironically may be one of the largest threats to cybersecurity in the world). We thought it would be good to go over some of the largest cybercrimes of the first half of 2018, and some telling statistics that will give you an idea of what exactly you are up against.

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The IoT Keeps Growing

The IoT Keeps Growing

The Internet of Things has grown considerably over the past few years, and it’s not slowing down anytime soon. It grew as expected in 2018, but where will 2019 take the Internet of Things? We’ve put together some predictions.

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Tech Terminology: Authentication

Tech Terminology: Authentication

Authentication isn’t an unfamiliar aspect in everyday life. Driver’s licenses, library cards, and PIN numbers are all forms of identity authentication. However, as computers have become a cornerstone of everyday life, the most commonly-used way to confirm one’s identity has almost assuredly become the username/password login combination. Today, we’ll take a deeper dive into what authentication is.

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Checking in on Today’s Virtual Assistants

Checking in on Today’s Virtual Assistants

The virtual assistant has become a commonly-known feature of most technology around today. While many people might first associate them with their mobile devices, virtual assistants have been appearing in more and more technologies. What assistants are out there today, and what capabilities do they have? Let’s discuss.

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Spruce Up Your Business with Digital Signs

Spruce Up Your Business with Digital Signs

The modern office is a wonderland of incredible new technology solutions designed to augment both your employees’ and your visitors’ experience, and nowhere is this more true than with digital signage.

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Tip of the Week: 3 Microsoft Office Programs Made for Collaboration

Tip of the Week: 3 Microsoft Office Programs Made for Collaboration

Microsoft is no stranger to improving collaboration with their solutions, as many of them were meant to do just that - improve collaboration. Below, we’ll discuss three such solutions, and how you can optimize your use of them for collaboration purposes.

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Artificial Intelligence May Give Hackers their Greatest Weapon Yet

Artificial Intelligence May Give Hackers their Greatest Weapon Yet

Artificial intelligence has been making waves in the world of cybersecurity, as machine learning could potentially make the solutions we have today smarter and better at their intended jobs. However, artificial intelligence has also appeared on the other side of cybersecurity, as cybercriminals have begun to leverage A.I. as well.

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This Internet Scam Is Getting Very Personal

This Internet Scam Is Getting Very Personal

Seemingly every day you read of a new Internet threat affecting users. As a result, people are more cognizant than ever. What they do fall for time and again are scams that are seemingly person-to-person. The latest one is especially rubbing people the wrong way.

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Tip of the Week: Stop Wasting Your Resources in the Cloud

Tip of the Week: Stop Wasting Your Resources in the Cloud

The cloud is perhaps one of the single most important developments to happen to the modern workforce, changing the way that many organizations function and access resources. Some use it for access to crucial applications that are needed to keep their businesses running, while others might use it to host critical parts of their IT infrastructures, such as desktops or server hardware. Unfortunately, some organizations use too much of the cloud, leading to wasted costs on their part. We’re here to help you keep the cloud from turning into an asset sink for your organization.

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Small Business Backup Practices that Protect Against Data Loss

Small Business Backup Practices that Protect Against Data Loss

Data backup and disaster recovery is one of the most important parts of running a business, even if they are only used frequently, if at all, to recover from a disaster. Still, it’s crucial that your organization has it, as without data backup and disaster recovery, you’re putting your organization at risk. If you haven’t thought about data backup, start thinking about it before it’s too late. We’ll help you get started with some best practices.

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How Your Cash Flow and IT Are Linked

How Your Cash Flow and IT Are Linked

In order to remain open for any considerable amount of time, a business needs to have an inbound cash flow. This can be accomplished with the help of some clever IT solutions. We’ll discuss how, but first we have to get a deeper understanding of what makes a good cash flow.

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PowerPoint Can Be For More Than Just Presentations

PowerPoint Can Be For More Than Just Presentations

Most offices contain a productivity suite, and most productivity suites will come with some type of slideshow software that can be used to prepare presentations. Microsoft PowerPoint is a great tool to make slideshows, but it can be used for other purposes that you might not immediately think of. We’ll go over some of the best, including when and how you might want to use PowerPoint.

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Spying On People You Depend On May Not Work Out In Your Favor

Spying On People You Depend On May Not Work Out In Your Favor

Relationships can sometimes be uncomfortable. Whether it is in the workplace or at home, sometimes people find the need to take advantage of other people. To get control over their situations, solutions have been invented to help parties monitor endpoints for information.

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3 Statistics That Show How Important Your Data Backup System Is

3 Statistics That Show How Important Your Data Backup System Is

The fear of losing data fuels the data backup market, and with all the new threats that are constantly trying to find you on the Internet, every company has to have a strategy to protect their data. A lot of small businesses struggle to recover if they don’t have proper continuity policies, including data backup, when there is a situation that causes them to lose data.

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